Privacy Policy

Information we collect

We only collect what is needed to quote and complete your move:

• Contact details you submit: name, email address and phone number.
• Move details: origin and destination, project type, budget range, timeline and any notes you share.
• Messages you send us by phone, email or through the quote form.
• Basic technical data such as browser type and approximate region, collected by our hosting provider for security and reliability.

How we use your information

• To prepare and send your written moving quote.
• To schedule, staff and complete your move, including confirming access details with you.
• To answer questions and provide customer support before and after your move.
• To keep records required by insurance, licensing and tax obligations.

How long we keep it

• Quote enquiries that do not become bookings are kept for up to 24 months, after which they are deleted.
• Booking and move records are kept for the duration of the service and for as long as required for insurance, tax and legal compliance.
• You may request earlier deletion at any time — see your rights below.

Sharing and third parties

• We do not sell, rent or trade your personal information.
• Information is shared only with the crew members and verified logistics partners required to complete your specific move.
• We use a website hosting and form-delivery provider that processes submissions on our behalf under confidentiality obligations.
• We may disclose information where required by law, regulation or a valid legal request.

How we protect it

• All form submissions are transmitted over SSL (Secure Socket Layer) encryption.
• Access to quote and booking records is limited to authorised Star Transit staff.
• We retain only the information needed for the purpose it was collected for.

Cookies and analytics

• The site uses only the cookies necessary to load pages and keep the site secure.
• If analytics or advertising measurement is enabled, it is used in aggregate to understand which pages help visitors, never to identify you personally.

Your rights

You can contact us at welldriven88@gmail.com to exercise any of the following:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate details.
• Ask us to delete your information, where we are not required to retain it.
• Withdraw consent to be contacted about future services.

Changes to this policy

• If we change how we handle information, we will update this page and revise the date below.
• Material changes affecting existing customers will be communicated directly where we hold a contact address.

Contact us

Questions about this policy or your information can be sent to welldriven88@gmail.com or by calling 475 384 1919.

Star Transit LLC · Based in New Haven, Connecticut.